What good Mailchimp work looks like
Segments, journeys, and templates should match how your programs actually communicate. We clean lists, connect CRM fields that matter, and stop treating Mailchimp as a blast cannon.
Mailchimp is an email platform we implement inside nonprofit marketing stacks — with list hygiene, CRM sync, and automations that respect consent and capacity.

Segments, journeys, and templates should match how your programs actually communicate. We clean lists, connect CRM fields that matter, and stop treating Mailchimp as a blast cannon.
Email platforms become shadow databases when sync is one-way or ignored. We define the system of record and the fields that may write back.
Templates need real contrast, readable type, and tested CTAs. Pretty in the builder is not enough.

Lists, tags/fields, and segments matched to program language.
Suppressions, bounces, and re-permission risk handled honestly.
Welcome, stewardship, and campaign journeys staff can explain.
System-of-record rules with Salesforce or peers — not a shadow database.
Contrast, type, alt text, and CTA clarity beyond builder defaults.
Who watches complaints, bounces, and domain authentication.
Consent flags preserved; no reckless re-permission blasts.
Goals, data ownership, and staffing capacity before tool configuration.
Fields, journeys, and integrations that match how work actually happens.
Test gifts, forms, reports, and failure paths with real scenarios.
Documentation, training, and a clear ownership model after go-live.
Data accuracy, gift coding standards, and day-to-day use.
Architecture in scope, integration design, and training materials.
Change control after launch and vendor relationship decisions.
When moving into or out of Mailchimp, preserve consent flags and suppressions. Re-permission recklessly and you will pay in spam complaints.
CauseHouse builds and remediates toward WCAG-oriented outcomes where the stack allows. We do not provide legal advice or guarantee ADA compliance.