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UX & information architecture
Navigation clarity, audience pathways, and whether people can find programs without staff intervention.
A clear-eyed review of UX, SEO, accessibility, performance, conversion paths, analytics, and CMS maintainability — including our branded Institutional Website Risk Review when governance risk is the real story.
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Navigation clarity, audience pathways, and whether people can find programs without staff intervention.
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Indexation, architecture, thin or competing pages, and readiness for redesign without traffic cliffs.
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Keyboard use, semantics, forms, media, and whether accessibility is owned after launch.
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Core journeys on small screens, load behavior, and friction that kills donations mid-flow.
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Donation and signup paths, forms, thank-you states, and drop-off you can actually see.
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GA4 usefulness, CRM handoffs, publishing capacity, integrations, and governance debt.
When boards and procurement need more than a UX critique, we run our structured risk review: twelve operational risk areas, scoring bands, and procurement-ready questions. Searchers call it a nonprofit website audit. We keep the branded name where institutional stakes are high.
Explore the full risk framework →
You leave with prioritized actions — not a sales script that always ends in a redesign. Some teams need remediation and maintenance. Some need migration discipline. Some are ready to rebuild.
